Student: What do I do if I cannot log in to Canvas?

You will learn which steps you can take if you cannot login to Canvas or if you are having issues with DUO or MFA.

Use the IT HelpDesk chat to ask questions.

Go to the self-service site for CSUF and click on Live Chat.

Live Chat icon

Call the Student IT Help Desk.

Student IT Help Desk: (657) 278-8888

Email the Student IT Help Desk.

Help Desk Email (please provide a details description of your issue) [email protected]

Go to in-person assistance at the Pollak Library.

Student Genius Center in the library

Visit the Student Genius Center in the Pollak Library.

Email: [email protected]

Call: 657-278-8203

Do you need to reset your password?

Are you having trouble with DUO or MFA?