Student: What do I do if I cannot log in to Canvas?

You will learn which steps you can take if you cannot login to Canvas or if you are having issues with DUO.

Below are several ways you can contact the IT HelpDesk.

Use the IT HelpDesk chat to ask questions.

Go to the self-service site for CSUF and click on Live Chat.

Live Chat icon

Tip: You can also report something broken or ask a question.

Live Chat icon

Call the Student IT Help Desk.

Student IT Help Desk: (657) 278-8888

Email the Student IT Help Desk.

Help Desk Email (please provide a detailed description of your issue and screenshots if available) [email protected]

Go to in-person assistance at the Pollak Library.

Student Genius Center in the library

Visit the Student Genius Center in the Pollak Library.

Email: [email protected]

Call: 657-278-8203

Do you need to reset your password?

Are you having trouble with DUO or MFA?

Article Summary

You have now learned about some of the ways you can seek assistance with Canvas login issues.